Privacy Policy

1. Who We Are

This Privacy Policy applies to St Joseph Concrete & Masonry ("we," "our," or "us"), a masonry contractor based in St. Joseph, MO. Our website is located at stjosephmasonry.com. We are committed to protecting the personal information of visitors and customers who interact with our website and services.

If you have any questions about this policy, you can reach us at support@stjosephmasonry.com or by calling (816) 558-9986.

2. Information We Collect

Information You Provide Directly

When you submit an inquiry or estimate request through our website forms, you may provide us with:

• Your name
• Your email address
• Your phone number
• Your street address or service location
• A description of the work you are requesting

We only collect the information you choose to provide. You are not required to submit any form to browse the website.

Information Collected Automatically

Like most websites, our site may automatically collect certain technical information when you visit, including:

• Your IP address
• Browser type and version
• Device type
• Pages visited and time spent on each page
• Referring website or search engine

This information is collected through standard server logs and third-party analytics tools such as Google Analytics. It is used in aggregate to understand how visitors use our site and to improve our content.

Cookies

Our website may use cookies - small text files stored on your browser - to recognize returning visitors and track usage patterns. Analytics cookies help us understand which pages are most useful. You can disable cookies through your browser settings. Disabling cookies will not prevent you from using the website, but some features may work differently.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to estimate requests and service inquiries you submit through our website
• To schedule and coordinate on-site consultations and project work
• To communicate with you about your project, including follow-up messages and scheduling confirmations
• To improve the content and functionality of our website
• To comply with legal obligations where applicable

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. How We Share Your Information

We do not share your personal information with third parties except in the following limited circumstances:

• Service providers: We may share information with tools and platforms that help us operate our website and receive inquiries, such as our contact form provider. These providers are only permitted to use your information to perform services on our behalf.
• Analytics: Aggregate, anonymized usage data may be shared with analytics providers such as Google Analytics.
• Legal requirements: We may disclose information if required to do so by law, court order, or government request.

5. Data Retention

We retain personal information you submit through our contact forms for as long as necessary to fulfill your service request and maintain a reasonable business record of our communications. If you would like us to delete your information, please contact us at the email or phone number listed in this policy and we will respond within a reasonable time.

Automatically collected technical data such as server logs is typically retained for a period of up to 12 months before being deleted or anonymized.

6. Your Rights and Choices

Depending on where you are located, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of any future marketing communications from us

To exercise any of these rights, contact us at support@stjosephmasonry.com. We will respond to your request within a reasonable time.

7. Third-Party Links

Our website may contain links to third-party websites, such as review platforms or mapping services. Once you leave our site, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party sites you visit.

8. Security

We take reasonable steps to protect the information you provide to us against unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We encourage you to use caution when sharing personal information online.

9. Children

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13 years of age. If you believe a child has submitted information through our website, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any update constitutes your acceptance of the revised policy.

11. Contact Us About This Policy

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out to us: